🛡️ Privacy Policy & Personal Data Protection Statement
Welcome to lares.shop or https://laresbeauty.shoplineapp.com (collectively referred to as the "Website").
At Lares Health, we are committed to protecting your privacy and personal data. This Privacy Policy has been prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
By accessing, browsing or placing an order through this Website, you acknowledge that you have read, understood and agreed to this Privacy Policy.
1. Scope of this Policy
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our Website.
This Policy does not apply to:
- Third-party websites linked from this Website.
- Individuals or organisations that are not authorised or managed by Lares Health.
2. Collection and Use of Personal Data
Depending on the services you use (such as account registration, order placement or surveys), we may collect personal information including:
Order Processing
Your personal information will be used for:
- Processing your orders
- Payment verification
- Identity verification
- Customer support
Delivery Services
To fulfil your order, you agree that we may provide your:
- Recipient's name
- Contact number
- Delivery address
to our authorised third-party logistics partners (such as GOGOX) for delivery purposes.
Website Analytics
Our servers automatically record certain technical information, including:
- IP address
- Date and time of access
- Browser type
- Pages visited
- Clickstream information
These records are used solely for internal analysis, website security and service improvement, and will not be disclosed publicly.
3. Direct Marketing
In accordance with the Personal Data (Privacy) Ordinance, we will obtain your consent before using your personal data for direct marketing purposes.
We may use your contact information to send you updates regarding:
- Health and wellness information
- Nutrition advice
- Weight management programmes
- Promotional offers
- New products and services offered by Lares Health
Opt-out
You may withdraw your consent at any time by emailing:
We will cease sending promotional communications without charge.
4. Payment Security & Disclaimer
Third-party Payment Providers
All online payments, including credit card transactions and electronic payment methods, are securely processed through certified third-party payment gateways.
Payment Information
Lares Health does not store your complete credit card details.
To the maximum extent permitted by applicable law, Lares Health shall not be liable for any unauthorised access, data breach or loss arising from third-party payment service providers.
5. Data Protection & Confidentiality
Security Measures
We implement appropriate technical and organisational security measures, including:
- SSL encrypted connections
- Firewalls
- Anti-virus protection
- Secure server infrastructure
Authorised Personnel
Only authorised employees who require access to your personal information for business purposes may access such information.
All authorised personnel are subject to confidentiality obligations.
Data Retention
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
6. Your Rights
Under the Personal Data (Privacy) Ordinance, you have the right to:
- Request confirmation of whether we hold your personal data.
- Access your personal data.
- Request correction of inaccurate or incomplete personal data.
Administrative Charges
Lares Health reserves the right to charge a reasonable administrative fee for processing data access requests where permitted by law.
To exercise your rights, please contact us at:
7. Cookies
This Website uses cookies to improve your browsing experience and provide essential website functionality.
You may disable cookies through your browser settings. However, doing so may affect certain features of the Website, including shopping cart functionality and user preferences.
8. User Representations
By using this Website, you represent and warrant that:
- You are at least 18 years of age and have the legal capacity to enter into binding agreements.
- All information you provide is true, accurate and up to date.
- You will promptly notify us if any of your personal information changes.
9. Changes to this Privacy Policy
Lares Health reserves the right to amend this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this Website.
Your continued use of the Website following any updates constitutes your acceptance of the revised Privacy Policy.
📞 Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal data, please contact our Customer Service Team.
Email
cust@laresbeauty.com
WhatsApp
+852 9330 0293
Telephone
+852 3102 1699
